Return & Exchange Policy

At Purvi Collections, we take great care to ensure that every product is thoroughly checked before dispatch. Please read our Return & Exchange Policy carefully before placing your order.

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No Return | No Exchange | No Cancellation

• Once an order is placed and confirmed, returns, exchanges, and cancellations are not permitted.

• We request customers to review product details carefully before completing their purchase.

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Damaged Product Policy

• In the rare event that you receive a damaged product, you must provide a clear parcel opening video.

• The video should show the unopened package, the opening process, and the damage clearly.

• Claims without a valid opening video will not be accepted under any circumstances.

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Approval Process

• All damage-related requests are subject to internal quality inspection.

• Purvi Collections reserves the right to approve or reject any request after verification.

• Approved cases may be eligible for exchange, subject to product availability.

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Non-Eligible Cases

• Products without an opening video

• Minor color variations due to lighting or screen resolution

• Damage caused after delivery or mishandling by the customer

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Final Decision

The decision of Purvi Collections will be final in all return or exchange-related matters.

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Need Help?

For any questions regarding this policy, please contact us at:

📞 Phone: 089145 44828

📧 Email: purvicollectionsvizag@gmail.com